Why choose Whistle?
Whistle is an innovative application for smart phones designed to address needs, issues and challenges encountered by residential aged care workers.
How can we help you?
Developed in Australia by Lyrical Care, Whistle is a stylish software solution designed by a team that understands the vital role of communications in aged care facilities.
Why choose Whistle?
With the combined knowledge acquired from more than 20 years in the industry, the Lyrical Care team understands that the communication system used by Aged Care staff needs to deliver:
Whatever their age, whether they have English as a second language, whether or not they are tech-savvy, Whistle makes it easy for staff to contact each other, call roles such as the RN or with more granularity call assignments such as the Floor 1 RN.
Whistle’s Call function enables staff to store their most-used contacts as Favourites and contact them at a single touch. If necessary, Whistle has a stored list of all other contacts at their facility and staff can use a keypad to make external calls when necessary.
This speed of communication is an asset that can make all the difference to the efficiency of staff and the comfort of residents. Through Whistle’s Nurse Call function, staff are notified of a call for their area of responsibility, such as a worker needing assistance to lift a resident.
Requests are colour coded to indicate their priority. If the person to whom the call is directed is not available, the call is then forwarded to another person for action. When a worker accepts the call, Whistle discontinues alerts to other team members for that task. This enables them to address other duties, knowing the call is being handled by a colleague.
Without an adequate communication system, the worker may have had to go in search of a colleague, leaving a possibly distressed resident alone. With Whistle, however, the worker has the ability to request help and to receive a quick response while waiting with the resident, keeping them calm if necessary until assistance arrives.
Whistle makes it easy to send out an alert through the easy touch and swipe action of its Duress function. This immediately sends an alarm and message to each Whistle device in the organisation, notifying them as to the location of the staff member requiring assistance.
In this way, Whistle works to keep your staff safe and to improve their confidence as they work, knowing that if they ever do require help, it is only a touch and a swipe away.
Whistle simplifies staff communication and optimises how staff interact with and respond to nurse calls. In addition to this, Whistle provides a means for staff to urgently contact one another for urgent support if they are under duress.
Combining staff communication tools, nurse call management and duress into a single, easy to use, mobile application allows organisations to leverage and make the most of their investments to drive efficiency and productivity gains, which benefit staff and residents alike. The efficiency dividend that Whistle delivers, allows staff to spend more time with residents delivering direct care, whilst following correct care procedures.
This is all made possible through the end-to-end management and provision of Whistle from a local cloud environment. This removes the need for procurement and ongoing management of infrastructure that is required for more traditional communication solutions.
Whether you’re in need of supporting staff in a small number of sites or wish to scale Whistle to all of your facilities, our flexible Software-as-a-Service offering can be quickly and easily deployed to your staff as a per bed per day subscription service.
But Wait - There's More!
We understand that our aged care customers require an end-to-end solution to deliver meaningful benefits for residents and aged care staff.
Whistle boasts additional features that have been included to address industry specific requirements.
Most care staff do not have pockets in their uniforms and even if they do, they may not be large enough to hold a smart device. Whistle comes complete with its own Whistle Wallet for hands-free operation.
The specially designed waist bag has a see-through window for the phone which can be flipped to a 90 degree angle from where the worker can use the Whistle functions without removing it.
A personal Whistle Wallet is provided to care staff member using the Whistle application. It even has extra room for items such as scissors, bandaids, tablets and a small torch.
Addressing the pocket shortage challenge in aged care – Whistle Wallets!
Charging of smart devices can be problematic. Stylish and functional charger bays will be provided during installation to keep Whistle fired up and ready for action. Provided during installation will be stylish charger bays to keep Whistle fired up and ready for action. These charger bays can be wall mounted or placed in appropriate positions like the nursing station or other common areas.
Clearing the decks of spaghetti – Whistle Charging Solutions!
The importance of this has been underlined by the COVID-19 pandemic. Whistle provides our customers with reports showing who responded to specific Nurse Call events and, importantly, who attended specific rooms in response to those events and when. Contact tracing information can be generated by Whistle no matter the brand or model of Nurse Call system.
Reporting is critically important to aged care organisations with their accountability for quality of service delivery. Whistle has the data and capability to trace back to specific Nurse Call, Voice Calls, Do Not Disturb and Duress events. All this will help aged care organisations to manage staff and their performance.
The reporting and accountability available through Whistle also make it easier for staff to stay on top of paperwork, always an asset for busy worker.
Whistle – helping support the government’s aged care quality standards!
Many aged care providers have a mixed fleet of Nurse Call systems. Depending on the facility, staff undergo different orientation, training and support, with varied reporting capability for each location. This results in a lack of consistent information and increases the overhead.
Whistle allows for operational and reporting consistency, a boon for senior management.
Whistle, deployed across all sites, allows staff to operate in the same way regardless of the Nurse Call system make or model.
Because Whistle can remain in the Whistle Wallet while being used, its operation is virtually hands-free. This has the potential to lessen transmission of bacteria and other microbes, which can be a huge help in reducing outbreaks of infection. And the increased efficiency that comes with Whistle, such as staff being able to contact each other more easily, results in more time for workers to follow procedures such as regular hand-washing, which can also helps to reduce infection.
Whistle is delivered to your organisation under the terms of a Software as a Service, (SaaS) model. This means that there are reduced requirements for procurment and ongoing life-cycle management of the underlying infrastructure required for more traditional, on-premise software solutions.
Furthermore, Whistle utilises the investment you have made into WiFi. Whether this is your first foray into smart phones or tablets, Whistle allows you to leverage more from those investments. Whistle’s ability to run on shared infrastructure ensures you reap the best rewards for your investments.
Smart devices are only as useful as the applications that run on them. An investment in smart devices required to run the Whistle mobile application, will afford your organisation a range of future opportunties for process optimisation that result in valuable business outcomes.